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Privacy Policy

Last updated: May 26, 2026  ·  Effective: May 26, 2026

Your privacy is fundamental to everything we do at ALTHEA. We are committed to protecting your personal information and being transparent about how we use it.

1. Information We Collect

1.1 Information You Provide

When you register and use ALTHEA Dating, we collect information you provide directly, including:

  • Account Information: Name, email address, date of birth, gender, sexual orientation, and password
  • Profile Information: Photos, biography, location, relationship goals, interests, and preferences
  • Payment Information: Billing details processed securely by PayPal (we do not store full card numbers)
  • Communications: Messages you send to other users or to our support team
  • Verification Data: Identity verification information if you choose to verify your profile

1.2 Information Collected Automatically

When you use our Service, we automatically collect:

  • Device information (type, operating system, browser)
  • IP address and approximate location
  • Usage data (features used, pages visited, time spent)
  • Log data and error reports
  • Cookies and similar tracking technologies

2. How We Use Your Information

We use your information to:

  • Create and manage your account
  • Provide and personalize the matching algorithm and Service features
  • Process payments and manage subscriptions
  • Send you notifications about matches, messages, and account activity
  • Improve the Service through analytics and research
  • Enforce our Terms of Service and Community Guidelines
  • Comply with legal obligations
  • Send you marketing communications (with your consent, and you may opt out at any time)

3. How We Share Your Information

3.1 With Other Users

Your profile information (name, photos, bio, interests) is visible to other ALTHEA users according to your privacy settings. Your contact information (email, phone) is never shared with other users without your explicit consent.

3.2 With Service Providers

We share information with trusted third-party service providers who help us operate the Service, including:

  • PayPal — Payment processing
  • Cloudflare — Infrastructure and security
  • Brevo (Sendinblue) — Email communications
  • Supabase — Database services

These providers are contractually obligated to protect your information and may only use it to provide services to us.

3.3 Legal Requirements

We may disclose your information if required by law, court order, or governmental authority, or if we believe disclosure is necessary to protect the rights, property, or safety of ALTHEA, our users, or the public.

3.4 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you before your information is transferred and becomes subject to a different privacy policy.

4. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you with the Service. If you delete your account, we will delete or anonymize your personal data within 30 days, except where retention is required by law or for legitimate business purposes (such as fraud prevention).

5. Your Rights & Choices

Depending on your location, you may have the following rights regarding your personal information:

  • Access: Request a copy of your personal data
  • Correction: Update or correct inaccurate information
  • Deletion: Request deletion of your account and data
  • Portability: Receive your data in a portable format
  • Opt-out: Unsubscribe from marketing emails at any time
  • Object: Object to certain processing of your data

To exercise your rights, contact us at contact@altheadating.com.

6. Security

We implement industry-standard security measures to protect your information, including encryption in transit (TLS/HTTPS), encrypted data storage, and access controls. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

7. Cookies

We use cookies and similar technologies to remember your preferences, authenticate you, analyze usage, and improve the Service. You can control cookies through your browser settings. Disabling certain cookies may affect Service functionality.

8. Children's Privacy

ALTHEA Dating is not intended for individuals under 18 years of age. We do not knowingly collect personal information from minors. If we become aware that we have collected data from a minor, we will delete it immediately.

9. International Data Transfers

Your information may be processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers in compliance with applicable data protection laws.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes via email or a prominent notice on our website. Your continued use of the Service after changes constitute acceptance of the updated policy.

11. Contact Us

For privacy-related questions, requests, or concerns, please contact our privacy team:

  • Email: contact@altheadating.com
  • Subject line: "Privacy Request"
  • Website: altheadating.com/contact

We will respond to privacy requests within 30 days.

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© 2026 ALTHEA Dating LLC — Founded by Lenin Santos · Hamilton, Ohio. All rights reserved.